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Common questions
A shortlist of the most common ones. See the full FAQs page for everything else.
How do I delete my account?
Open the Jobz app, tap the Settings tab, scroll to the DANGER ZONE section, tap "Delete account". You will be asked to type DELETE to confirm. Deletion is immediate and irreversible; all resumes, applications, and messages are wiped.
How do I change my email address?
If you have not verified the address yet: on the "Verify your email" screen, tap "Change email" and enter the correct address. If your account is already verified: email us at jobs@ilahiring.com from the current address and we will handle the migration.
How do I switch between candidate and recruiter mode?
Both roles use the same account when you have unlocked both sides. Tap your avatar (top right of Home) and pick "Switch to recruiter" or "Switch to candidate". Recruiter access requires a corporate email; personal addresses stay candidate-only.
What happens after I apply?
The recruiter's inbox gets your profile + resume immediately. You get a push + email the moment they open the application. Status updates (shortlisted, rejected, hired) also fire push + email. Track everything on the MY APPS tab.
Is my resume shared with everyone?
No. Recruiters only see your profile for jobs you have applied to. Nothing else. If you have toggled "Open to opportunities" in Settings, your profile becomes discoverable in the recruiter's candidate search too. That toggle is off by default.
The app is slow / crashes / won't sign in
Grab a screenshot of what you are seeing, note your device model and OS version, and email us at jobs@ilahiring.com. We ship fixes in weekly builds.